Consumer Ed

Consumer Ed: CAMP WON’T REFUND DEPOSIT

Dear Consumer Ed: I put a deposit down on summer camp for my kids six months ago. Now camp has been cancelled for health and safety reasons due to Covid-19, but they won’t give me a refund. What do I do? Consumer Ed says: In dealing with summer camps, it is important to keep in…

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Consumer Ed: WORK-FROM-HOME JOBS

Dear Consumer Ed: My regular work hours have been cut back, so I’ve been looking for a work-from-home job to supplement my income. I see work-from-home jobs advertised online, but my friend says most of them are scams.  How can I tell if a job posting is legitimate or not? Consumer Ed says: It can…

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Consumer Ed: RESTOCKING FEES

  Dear Consumer Ed: Is there a legal limit on restocking fees? Consumer Ed says: Restocking fees have become more common, particularly in the electronics market, since once an item is sold, it cannot be resold as new. In most circumstances, the amount of “restocking fees” is not limited because retailers control their own refund/exchange…

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Consumer Ed: EVICTIONS FROM EXTENDED-STAY HOTELS

Dear Consumer Ed: My family and I have been living in an extended-stay motel for the past six months. Due to the COVID-19 pandemic I lost my job, and my husband’s work hours were cut in half. We have not been able to pay our motel bill for the last two weeks. The manager is…

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Consumer Ed: Debt Collection

Dear Consumer Ed: A debt collection agency has been harassing me about a retail debt that was incurred many years ago.  They are calling relatives and my employer and going into details about the debt, providing home addresses and vehicles my children own. They are threatening to send legal documents to my employer even though…

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CONSUMER ED: CAN SOCIAL SECURITY BENEFITS BE GARNISHED?

Dear Consumer Ed: I receive monthly Social Security benefits that are deposited directly into my bank account.  I just received notice that my bank account was garnished by a creditor and that my funds have been frozen and will soon be turned over to the court.  I thought that Social Security benefits were exempt from…

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Consumer Ed: Price Gouging – Consumer Protection Division

Dear Consumer Ed: I see stores charging exorbitant prices for groceries, toilet paper and hand sanitizer.  One store I went to is charging $11 for six rolls of toilet paper and $6 a pound for ground beef. Isn’t this price gouging? Consumer Ed says: Maybe. The answer depends on a number of factors.  Under normal…

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