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Consumer Ed

Consumer Ed: RE-ACTIVATING OLD DEBT

Brought to you by the Georgia Department of Law’s Consumer Protection Division Dear Consumer Ed: If I ask questions about an old debt that might have expired, will that make it active again? I’m not sure what the original debt was for before it was sold to a debt collector, and I need to find…

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Consumer Ed: Rent Increase

 Dear Consumer Ed: Since my original apartment lease expired, I am on a month-to-month lease. Can my landlord increase the rent by $150/month with only eight days’ notice? Consumer Ed says: No. When your lease expired it converted into what is called a tenancy-at-will.  This simply means that the lease has no specified termination date.…

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Consumer Ed: Car Repossession

Brought to you by the Georgia Department of Law’s Consumer Protection Division CAR REPOSSESSION Dear Consumer Ed: Once your car is repossessed, how much time are you given to pay the overdue amount before your vehicle is sold? Also, how long does a repo company have to wait before getting rid of any belongings you…

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Consumer Ed: Defaulted Student Loan

Brought to you by the Georgia Department of Law’s Consumer Protection Division DEFAULTED STUDENT LOAN Dear Consumer Ed: I have an old student loan debt that I defaulted on in 2004. It is still on my credit report. I thought the statute of limitation on debt was six years. Don’t they have to remove this…

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Consumer Ed: DATE LABELING REQUIREMENTS FOR MEAT

Volume 245  |  October 6, 2020 Brought to you by the Georgia Department of Law’s Consumer Protection Division DATE LABELING REQUIREMENTS FOR MEAT Dear Consumer Ed: Can a grocery store sell meat and other food without a date on it? Consumer Ed says: For the answer to this question, we consulted the Georgia Department of…

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Consumer Ed: Online Remote Eye Exams

Brought to you by the Georgia Department of Law’s Consumer Protection Division ONLINE AND REMOTE EYE EXAMS Dear Consumer Ed: I need to get some more contact lenses, but my vision has changed since my last eye exam. I’ve heard about online and remote exams and thought this could be a convenient way to get…

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Consumer Ed: AUTO REPAIR SHOP DID NOT DISCLOSE DIAGNOSTIC FEE

Brought to you by the Georgia Department of Law’s Consumer Protection Division AUTO REPAIR SHOP DID NOT DISCLOSE DIAGNOSTIC FEE Dear Consumer Ed: I dropped my car off for an estimate at the repair shop, and they want to charge me an $80 diagnostic fee. They never disclosed this fee beforehand. Is this legal? Consumer…

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ONLINE RENTAL PAYMENTS

Dear Consumer Ed: Due to the Covid-19 pandemic, my landlord has been forcing residents to pay their rent online, which incurs an $18 to $30 fee. Is this legal? Consumer Ed says: Your question raises two issues: (1) Can a landlord require you to change your method of payment, and (2) can that landlord require…

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Consumer Ed: CAMP WON’T REFUND DEPOSIT

Dear Consumer Ed: I put a deposit down on summer camp for my kids six months ago. Now camp has been cancelled for health and safety reasons due to Covid-19, but they won’t give me a refund. What do I do? Consumer Ed says: In dealing with summer camps, it is important to keep in…

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