SSA

The Social Security Administration (SSA) today announced the agency will transition the processing of medical Continuing Disability Reviews (CDRs) from State Disability Determination Services (DDS) to its federal processing site called Disability Case Review (DCR). Bringing in-house CDRs will improve service to our most vulnerable Americans. CDRs are conducted as part of SSA’s ongoing program…

Social Security Administration (SSA) Commissioner Frank J. Bisignano welcomed Arjun Mody to his new role as Deputy Commissioner of Social Security for the term expiring January 19, 2031. Deputy Commissioner Mody was confirmed by the United States Senate on December 18, 2025. He was sworn in on January 5, 2026. In this role, he will…

OIG report confirmed the accuracy of SSA’s public telephone service metrics and detailed how SSA is improving customer service for the American people.  Baltimore, MD – Today, the Social Security Administration (SSA) Office of the Inspector General (OIG) released its highly anticipated audit of SSA’s telephone service metrics and the significant improvement in customer service…

Agency completes all Social Security Fairness Act payments five months ahead of schedule; significantly reduces wait times; cuts disability backlogs; and expands technology to better serve the American public. The Social Security Administration (SSA) today announced significant progress in its ongoing efforts to improve customer service while handling record transaction volumes. Key milestones include: Completing…